Sunday, September 5, 2010



Survey - Help Us Serve You Better!

Please fill out our survey.
 
Which Rideout Tool location do you deal with?
 
Company Date
Contact Name Rideout Representative
Phone Number Product Purchased


Please answer the following questions based on the scale below:

Strongly Agree = 1, Agree = 2, Neutral = 3, Disagree = 4, Strongly Disagree = 5 or not applicable = NA


  Rating

Phone Service
The person who answered my call was friendly and helpful. 1   2   3   4   5   N/A
 
My call was directed in a timely manner. 1   2   3   4   5   N/A
 
I left a message and my call was returned in a timely manner. 1   2   3   4   5   N/A
 

Sales Department
I found the sales representative to be friendly and professional. 1   2   3   4   5   N/A
 
I found the sales representative to be knowledgeable. 1   2   3   4   5   N/A
 
The item I was seeking was a stock item. 1   2   3   4   5   N/A
 
The item I was seeking was not stock but could be ordered for me. 1   2   3   4   5   N/A
 
My order was received on time. 1   2   3   4   5   N/A
 

Service Department
I found the service technician to be friendly and professional. 1   2   3   4   5   N/A
 
I found the service technician to be knowledgeable. 1   2   3   4   5   N/A
 
My product was serviceable by Rideout Tool & Machine. 1   2   3   4   5   N/A
 
My tool was repaired and returned to me in a timely manner. 1   2   3   4   5   N/A
 

Product
I am pleased with the variety of product available. 1   2   3   4   5   N/A
 
I am pleased with the quality of product available. 1   2   3   4   5   N/A
 
I find prices to be competitive. 1   2   3   4   5   N/A
 

Website
I visit www.rideouttool.com on a regular basis. 1   2   3   4   5   N/A
 
I find www.rideouttool.com to be useful and informative. 1   2   3   4   5   N/A
 

Overall Satisfaction
I am pleased with the overall service I received at Rideout Tool & Machine. 1   2   3   4   5   N/A
 
I would recommend Rideout Tool & Machine to others. 1   2   3   4   5   N/A
 

How Did You Hear About Us?

Sales Representative.
Company Approved Vendor List.
Google/Website.
Supplier Referral.
Customer Referral.
Advertisement.
Other.

Please provide any additional comments, which may help us improve our service to you:






DARTMOUTH, NSCORNER BROOK, NLST. JOHN'S, NL
Serving You from 3 Locations in Atlantic Canada
Dartmouth, Corner Brook & St. John's